We hope you are happy with your purchase from Wild West Boot Store, but if for any reason you need to make a return we want to make the process as easy as possible.
Want another size or another item?
Wild West now offers free exchanges! We will will ship your replacement item once your return arrives. Click here to get started.
Want a refund?
Write “REFUND” on the packing slip included with your order and place the packing slip inside the package with your return.
Then ship your return to the address below, or create your return through our returns portal.
For domestic orders, Click here if you would like to purchase a prepaid return label for $10. A fee of $10 will be deducted from your refund once the item is returned.
For international orders, please return the item through your preferred shipping method. A full refund will be issued once the item arrives to our facility.
To return this item using your own prepaid return label, please ship the package to the following address:
ATTN: RETURNS
3683 Ralph Ellis Blvd
Loris, SC 29569
Terms and conditions
- Returns for a full refund are accepted for up to 60 days from the time that you receive your order. After 60 days, a 15% restocking fee is applied to refunds.
- Return shipping costs are the buyer’s responsibility, but we will waive this fee if you would like to exchange for another product or size.
- Returned merchandise must not show any signs of wear, and must be returned with all of its original packaging. If your return item includes a boot box, please do not use that box as shipment packaging. In order to resell the item, we need the original packaging to be intact. To ensure that footwear does not show any signs of wear, be sure to walk only on carpeted areas until you are sure they fit properly.
- Free exchanges for qualifying domestic orders only
Any further questions? Contact us
