Handling Time.
Orders are usually processed within 24 hours and will be sent out the same or next business day.
Shipping Costs.
Purchases over $20 within the Continental US or from an APO qualify for FREE SHIPPING! Excludes International orders and orders containing saddles.
Shipping Methods.
Free shipping shouldn’t mean slow shipping. Unlike many online retailers, our packages normally deliver in 2-5 business days. All packages are tracked and insured.
In a rush? We offer expedited shipping methods through FedEx and UPS for physical addresses. There rates are calculated at checkout.
International Shipments.
International shipping rates, as well as customs fee and duties, are calculated and collected at checkout.
Wild West is not responsible for delays caused by the customs clearance process.
Guide Package Protection.
If you added Guide Shipping Protection to your order and now are experiencing issues, please click here to file a claim. Once submitted a Guide representative will begin processing your claim and follow up with you via email.
Contact us if you have any other questions.
